pc knowledge, llc caters directly to organizations with less than 50 users. Our broad range of services allows us to be the IT department for small businesses that can’t justify having their own in-house technology staff. Below is a basic outline of our services.
• Web Development and site optimization
• Project Management for your Technology Projects
• Virus protection installation and maintenance
• Small business information system needs analysis and assessment
• Custom Computer Training workshops for most all Microsoft Products
• Technology research and product information as well as purchase ordering
• Custom Database Applications and Office Automation
• Annual Systems Evaluation for planning and budgeting for computer system installations and upgrades
pc knowledge, llc has extensive knowledge of all Microsoft Desktop products, Open Office, ESRI ARC GIS, Photoshop, Dream Weaver, Fireworks, FLASH, and LaserFiche Document Imaging System. Program customization achieved using macros and components of Visual Basic. We offer expert guidance for audio and presentation needs. Substantial knowledge of Video Production and Video Editing on MAC using Final Cut Pro suite of product, as well as using UltraNexus to schedule and run Public Access TV stations. We also have experience with the planning and project management for the installation of Call Managers, Unity Voice Mail, Microsoft Exchange, SQL, VMWare Virtual Servers, TrendMicro Corporate Anti-virus, Various Backup Systems and protocols, Enterprise Financial Systems, VoIP phone systems, Cisco Routers, Hubs & Switches, Barracuda SPAM filters, as well as Wireless Routers.
Examples of Custom Built Applications:
• Town-wide Electronic Budget Submittal
• GIS Citizen Buffer Notification
• Building Inspections and Permit Tracking
• Special Tasks and Requests (STAR) Tracker
• IT Help Desk System (ITIL Compliant)
• Town of Garner Internet (www.garnernc.gov)
• Electronic Time Sheet Submittal
• Town of Garner Internal Intranet
• Fire Inspections Tracking
• Public Works Work Order Tracking System
• Technical Review Committee (TRC) Plan Tracking